Course |
Prerequisites |
Course Length |
Cost |
||
|---|---|---|---|---|---|
| Basic Troubleshooting |
Introductory Course
None required. |
6 weeks Suggested 2 hours/week 8 to 12 hours |
$25 75% off Limited offer expires 06/01/21 |
Enrol Now | |
| Diagnostic Tools for IT Professionals |
Intermediate Course
Basic Troubleshooting or related degree / 2+ yrs experience |
8 weeks Suggested 2 hours/week 16 to 20 hours |
$25 94% off Limited offer expires 06/01/21 |
Enrol Now | |
| Practical Network Analysis |
Advanced Course
Diagnostic Tools for IT Professionals or related degree / 2+ yrs experience, specifically with networks and basic communication protocols |
6 weeks Suggested 2 hours/week 8 to 12 hours |
$25 91% off Limited offer expires 06/01/21 |
Enrol Now | |
| Robust Programming |
Intermediate Course
or related degree / 1+ yrs experience, with programming any |
6 weeks Suggested 2 hours/week 8 to 12 hours |
$25 91% off Limited offer expires 06/01/21 |
Enrol Now |
Training
Forensic IT offers several classes built around a central theme structured troubleshooting. We teach how to gather data with respect a solving problems.
As an organization we understand how important it is to keep up with technology, as well as bringing everyone up to speed with the fundamentals. In the IT realm we offer in-classroom courses beginning with basic concepts all the way through real-time live debugging without source code.
E-Learning platform
Forensic IT hosts E-training courses on the platform moodle. The courses include multimedia elements, discussion boards, assessments. code examples, guided application and tool examples and other engagement exercises.
Moodle CoursesSign up for training with Forensic IT on Moodle
All Services
E-learning Courses Available
Basic Troubleshooting
Diagnostic Tools for IT Professionals
Practical Network Analysis
Advanced WinDBG
Robust Programming
Other Courses Available
Network Fundamentals
Advanced Networking
Database 101
E-Learning Courses
Basic Troubleshooting
This course focuses on the triage of Windows systems and teaches the skills needed to understand at a high level what is wrong with a system and how to develop a details approach to troubleshooting. Instead of just rebooting a system because it is slow, we show how to find the data that explains what is slowing the system down (lack of resources or specific application). We show "how" software executes and what the architecture of an application really looks like. If you do not know how software executes or how the operating system works to execute the software, then you cannot effectively troubleshoot it when it breaks.
Diagnostic Tools for Professionals
In this course we dig deep into operating system fundamentals such as thread execution, call stacks, process heaps, and windows, messaging. We build a set of fundamentals on operating systems, networks, databases, and take a deep dive into COM and RPC which are building blocks for most commercial software.
Database 101 for IT Support
We install and configure Oracle and Microsoft SQL Server. The architecture of an RDBMS and the language syntax (SQL, DML, DCL, DDL) as well as resource looking and debugging are all covered.
Practical Network Analysis
The traditional support engineer rarely looks at network data during their troubleshooting. This is predominantly due to a lack of
knowledge of how application troubleshooting can take advantage of the data on the network.
Our course focuses on decoding the data obtained from the network analyzers Wireshark and Microsoft Netmon.
When a client/browser application queries data from an application server/database/web, the data traverses the network. The network analyzer presents
the data in the form of protocol packets that wew show how to read and reassemble into html pages, SQL queries, and data files. We show how to examine
connections, traffic flow, and decode encrypted data.
Advanced WinDBG
In the Diagnostic Tools class, we explore a product called Windbg. Thos tool is used to examine the actual memory of a system or process and explore the
call stack and heap of an application. We examine running process memory and look at memory dumps (Dr. Watson's, blue screens).
In this course, we big deep into the disassembly of code and teach how to read the disassembly (without source code). It is an ethical reverse engineering course.
We teach how to debug a 100% CPU failure in 5 loops, for loops, and if-then-else code. We debug thread synchronization mechanisms such as mutexes, critical sections,
and semaphores.
Kernel debugging and User debugging are examines as well as 32-bit and 64-bit code.
Robust Programming
Robust Programming is a style of programming that emphasizes handling unexpected actions and terminations gracefully, providing meaningful context and
unambiguous messaging when exceptions occur, and gracefully failing to the safest program state when errors and exceptions can't be rectified.
Robust programming is a methodology, so it is not language specific and is useful for programmers regardless of the languages or technologies they use.
In this course, we big deep into the disassembly of code and teach how to read the disassembly (without source code). It is an ethical reverse engineering course.
We teach how to debug a 100% CPU failure in 5 loops, for loops, and if-then-else code. We debug thread synchronization mechanisms such as mutexes, critical sections,
and semaphores.
Kernel debugging and User debugging are examines as well as 32-bit and 64-bit code.